Policies
1. Pet Information
The Client agrees to provide accurate and complete information about their Pet, including but
not limited to, breed, age, medical conditions, and any behavioral issues that may affect the
grooming process. The Client further agrees to inform the Salon of any changes to this
information prior to future appointments.
2. Required Vaccinations
The Client acknowledges and agrees that all pets must be up-to-date on the following
vaccinations to receive grooming services at Tidy Toe Beans Grooming Salon:
● Rabies vaccination: Proof of a current rabies vaccination must be provided at the time
of check-in. Pets that cannot provide up-to-date rabies paperwork will not be groomed.
● Other vaccinations may be required based on the services requested and the health and
safety of other pets in the salon. The Salon reserves the right to request proof of
vaccination for Bordetella (kennel cough) and Distemper/Parvovirus (DHPP) if
necessary.
3. Rabies Paperwork
Client agrees to provide official documentation showing that the Pet’s rabies vaccination is
current. This documentation must include the date of vaccination, the veterinarian’s name and
contact information, and the rabies tag number (if applicable). If the Pet is not up-to-date on
rabies, the grooming appointment will be rescheduled until the proper documentation is
provided.
4. Grooming Services and Care
The Client authorizes the Salon to provide grooming services for the Pet, including but not
limited to, bathing, haircuts, nail trimming, ear cleaning, and other grooming-related services as
requested. The Salon will take every precaution to ensure the safety and well-being of the Pet
during grooming; however, the Client acknowledges that grooming may carry certain inherent
risks, such as injury, allergic reactions, or stress. The Client agrees to hold Tidy Toe Beans
Grooming Salon harmless for any injuries or health issues that may occur during grooming,
except in cases of negligence.
● Matting:
At Tidy Toe Beans, we prioritize the health and well-being of your pet over vanity.
If your pet’s coat is severely matted, the groomer has the right to decide that it
is in the Pet’s best interest to shave the coat in order to relieve discomfort or
prevent injury. Matting can cause pain, skin irritation, and even health risks,
and shaving is often the safest option for your pet.
The groomer will make every effort to explain this decision to you, but the final choice regarding grooming will
be made with the Pet's welfare in mind.
The Client acknowledges that matting fees may apply in cases where the coat
is excessively matted or tangled, as extra time, care, and specialized tools are
required to manage the condition.
5. No-Shows and Cancellations
The Client agrees to notify the Salon at least 24 hours in advance if they need to cancel or
reschedule an appointment. Cancellations with less than 24 hours' notice or no-shows may
result in a cancellation fee of 50% of the full groom price. Repeated no-shows may result in
termination of services.
6. Late Arrival and Pickup Policy:
Clients are expected to arrive on time for their scheduled appointments. If a client arrives more
than 7 minutes late, a late fee of $1 per minute will be charged for every minute past the
7-minute grace period. This fee will be added to the final bill.
Similarly, pickup after the grooming session must be on time. A late pickup beyond the
scheduled time will incur a late fee of $1 per minute will be charged for every minute past the
7-minute grace period. unless otherwise agreed upon with the groomer in advance. We kindly
request that you notify us if you anticipate being late to avoid any unnecessary charges or
delays.
7. Payment
The Client agrees to pay the Salon for all grooming services rendered upon completion of the
grooming appointment. Payment is due at the time of service, and the Client is responsible for
any additional charges (such as matting fees, special handling, or treatment of health
conditions).
8. Health and Behavioral Disclosures
The Client agrees to disclose any health or behavioral issues that may impact the grooming
process, including but not limited to allergies, sensitivities, or aggressive tendencies. If the Pet
displays aggressive behavior that poses a risk to the safety of Salon staff or other pets, the
Salon reserves the right to refuse service. In such cases, the Client will be notified, and any
grooming charges incurred will still be due. If the pet has any major health issues such as but
not limited to heart issues, lunge issues or cancer the pet owner understands that grooming
may exacerbate these issues to the point of organ failure which may result in death. If a
pre-existing issue (whether disclosed or not) is found to be the cause of death, Tidy Toe Beans
LLC bears NO responsibility legal, financial or otherwise.
9. Liability Waiver
The Client understands and agrees that while Tidy Toe Beans Grooming Salon will make every
effort to ensure the health and safety of the Pet, the Salon is not liable for any injuries, illnesses,
or other issues that may arise as a result of grooming, except where caused by negligence or
misconduct on the part of Salon staff. The Client agrees to indemnify and hold harmless Tidy
Toe Beans Grooming Salon, its employees, and agents from any claims, damages, or costs
resulting from such incidents.
10. Photography and Social Media
The Client grants Tidy Toe Beans Grooming Salon permission to take photographs of the Pet
during or after grooming and to use these photos for promotional purposes, including on social
media, the Salon’s website, or in marketing materials. The Client may opt out of this at any time
by notifying the Salon in writing.
11. Governing Law
This Agreement shall be governed by the laws of the state in which Tidy Toe Beans Grooming
Salon is located. Any disputes arising from this Agreement shall be resolved through [alternative
dispute resolution methods, e.g., mediation or arbitration], or in the courts of [County, State].
12. Parasite Policy
The Client acknowledges and agrees that pets with signs of external parasites (such as
fleas, ticks, or ringworm) will not be groomed unless proper treatment is arranged, and the pet
may be sent home immediately if necessary. The health and safety of all pets in the salon is a
top priority, and the Salon reserves the right to refuse grooming services if a pet is found to have
an active parasite infestation.
Ringworm:
If a pet is suspected to have ringworm or shows visible symptoms (e.g., circular patches of hair
loss, lesions), the grooming session will be stopped immediately, and the pet will be sent home.
Ringworm is a contagious fungal infection, and the Salon cannot groom pets with suspected or
confirmed ringworm until the pet has been treated by a veterinarian and cleared for grooming.
Fleas:
If a pet is found to have fleas during grooming, the Client will have the option to immediately
treat the pet with flea removal (e.g., flea bath, Frontline, Flea collar) at the time of grooming.
Alternatively, if the Client chooses not to treat the fleas immediately, an additional $25 flea
shampoo fee will be added to the grooming service. If fleas are detected, the pet’s grooming
session may be delayed or rescheduled, and the pet will not be allowed to remain in the salon
until the flea issue is addressed.
Ticks:
If ticks are found on the pet during grooming, each tick over the first two ticks will incur a charge
of $1 per tick for removal. If ticks are discovered, the pet will be treated accordingly, but any
additional charges for tick removal will apply. Pets with a significant tick infestation may be
asked to reschedule the grooming appointment until the issue is fully addressed.
Client’s Responsibility:
It is the responsibility of the Client to ensure that their pet is free from parasites at the time of
grooming. We recommend regular flea, tick, and parasite prevention treatments to avoid
infestations. The Client agrees to pay any additional charges incurred due to parasite
treatments, including flea baths, tick removal, or other necessary care.